From spreadsheets to smart systems — and real growth
When Juan launched his lawn care business in Austin, it was just him and a mower. A few years later, he had six full-time techs, plenty of clients, and a growing reputation. But behind the scenes, things were messy.
He kept track of jobs in spreadsheets. Bookings came in through text or phone, often at odd hours. Payments were taken by hand — cash, checks, or Venmo — and paperwork piled up. Managing it all took hours every week, and Juan found himself spending more time chasing down tasks than actually running the business.
That changed when he switched to ZipZap.
In just a few days, Juan set up online booking through his website. New requests now land directly in the CRM. The schedule updates in real time, and clients get automatic confirmations and reminders. Payments are processed digitally, with clear records for every job.
The impact was fast.
In just 2.5 months, orders grew by 42%. Repeat clients increased by 28% thanks to automated follow-ups. Admin work dropped sharply — no more late nights filling out invoices. Juan estimates he’s saving $600–800 a month just in admin time and missed jobs.
Most importantly, he finally had breathing room.
“Now I grow my business instead of chasing tasks,” Juan says. “I’m not buried in messages, and my team always knows where to be.”
With less time spent on coordination, Juan was able to focus on marketing, upsells, and expanding to new neighborhoods. What started as a local lawn crew became a streamlined operation — one that runs smoother every week.
